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 Consular Hours
(excl. public holidays)

Ottawa
15 Sussex Drive
Ottawa, Ontario
K1M 1M8
Mon to Thu: 08:00 AM - 12:00 PM
Appointments are required for the Commissioner of Oaths.
Toronto
110 Sheppard Ave East
Suite 600
Toronto, Ontario 
M2N 6Y8
Mon to Thu: 08:30 AM - 12:00 PM

• FOR VISAS AND PASSPORT APPLICANTS: WALK-IN HOURS ARE: 08:30 - 12:00 Mon-Thurs except holidays
• APPOINTMENTS ARE ONLY NECESSARY FOR PERMANENT RESIDENCE AND SPOUSAL VISA APPLICATION AS THAT REQUIRESSPECIAL APPOINTMENT WITH THE CONCUL IMMIGRATION TO MEET BOTH PARTNERS

 

 


The National Anthem & Nation Symbol

 

CIVIC SERVICES

Passports are not renewable. If your passport is due to expire you have to apply for a new passport.


The processing of DOCUMENTS is done by the Department of Home Affairs in South Africa.
  However, all applications must still be submitted or forwarded to your nearest South African Mission. The High Commission or Consulate General Toronto do not have any influence on expediting the processing of passport applications.

To ensure that applicants receive their DOCUMENTS on time, they are advised to apply at least TWELVE months prior to their intended date of departure or date of expiry of passports. It takes 6 months to process a new South African DOCUMENTS.

No photocopying services will be provided. Applicants to bring own copies as well as original documents then we will certify your South African documents free of charge if you are applying in person.

South Africans are required to keep their passports valid at all times even if not travelling.

Adult South African citizens holding dual citizenship must enter or depart  South Africa making use of a South African passport only.

USE BLACK INK ONLY. DO NOT STRATCH OR USE WHITE-OUT ON FORMS.

DHA-9 and BI-9 ARE ONE AND THE SAME THING.

 

TOURIST/Regular South African Passports - Fee C$55
Regular South African passports are issued to South African applicants who are 16 years old and older.

They are valid for 10 years and are not renewable.  When South African passports expire, new passport applications will have to be filled in.

Requirements:

  • BI 73Passport Application form; with signature and left thumb print of people 16 years and older.  Section B to be certified by an official who will take your left thumb print. You have to sign section 'signature of the applicant' in the middle of the signature box if you are 16 and older. Page 2 is to be signed by ages 18+. Parents for 17 and below must sign page 2 including declaration. The address section is to be completed with your Canadian residential address and your telephone numbers.

  • BI 9/ DHA 9 form – (COMPULSORY FOR ALL PEOPLE 16 YEARS AND OLDER) - Full set of fingerprints.  This form must be submitted by applicants 16 years old and older. Complete in full and sign. Include email where possible. Fingerprints can be taken at the nearest police station, fingerprints taking centers or at our offices during hours that are open to the public. This form is not downloadable. Please send a self-addressed stamped envelope with a request for BI-9 to receive this form. Please note that BI-9 is A-4 (30x21 cms) size form, which may not be folded. Your stamped envelope should be the same size. Requests submittted with no envelope or a wrong size envelope will be unattended.

  • BI 529Determination of citizenship; Compulsory for all applications. When fully completed please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant's parents. Complete the information to the best of your ability even if parents are deceased. Don't forget to sign and write your Canada residential address.

  • Divorce decree.  To be submitted by divorced female applicants who wish to retain their maiden name. Those applicants who wish to change their surname to their new married surname should include a decree of divorce and their current marriage certificate;

  • Certified copy of marriage certificate.  To be submitted by married women irrespective of whether they will or will not change their surname;

  • Submit Affidavit to change surname.  To be submitted by recently married female applicants who would like:
    • 1) their surnames to be changed accordingly,
    • 2) to retain their maiden surnames, or
    • 3) wish to use double–barrel surnames;

  • Certified copy of South African ID book and/or Birth Certificate;
  • Certified copy of Exemption Certificate in terms of section 6(2) of the South African Citizenship Act, 1995.  To be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired;
  • Certified copy of Canadian Citizenship Certificate, PR card, study or work permit;
  • Notarized certificate of naturalization. To be submitted by applicants who are naturalized South Africans.
  • BI-335 - Loss of Passport Report and Police Report for Loss of Passport  to be submitted by applicants who lost their passports and are applying for a new passport; Please note that in this case passport fee is double ( provided that where the document had been lost/stolen/damaged through no negligence on the part of the holder only the normal fee will be payable.)
  • FOUR passport size photos with white background which must comply with the description below:
  • Certified copy of current passport's front page
  • If the passport is full before the expiry date, please provide a written explanation that your passport is full and copies of the whole passport.
  • Money order for CAN$ 55 made payable to the South African High Commission or South African Consulate General or exact amount of cash only if you apply in person at our offices.
  • Self-addressed Express post/ Priority Canada Post envelope

Photographs

See this poster(Click here)

The photographs must be:

  • Four identical colour photos for passports
  • two identical colour or black and white photos for IDs
  • not more than one (1) month old
  • 35mm in width and 45mm in height
  • a close-up of your head and top of your shoulders so that your face takes up 70 - 80% of the photograph
  • of high quality with no ink marks or creases and not damaged
  • show you looking directly at the camera
  • have appropriate brightness and contrast
  • be printed on high-quality photo paper
  • show your natural colour
  • show your eyes open and clearly visible - no hair across your face
  • show you facing square onto the camera, not looking over one shoulder (portrait style) or tilted
  • show both edges of your face clearly
  • be taken with a WHITE background
  • be taken with uniform lighting and not show shadows or flash reflections on your face and no red-eye
  • show you alone (no chair backs, toys or other people visible)
The Director-General may reject the copies of the photographs if they do not, in his or her judgment, comply with the requirements mentioned above, or if he or she deem them unsuitable in other respects, in which case the person concerned shall provide two new copies at his or her own cost.

Maxi Passports (Processing Time 6 months) Fee = CAN$83

Maxi passports are issued to applicants who are 16 years old and older. Maxi passports are 48-page documents meant for frequent travelers. They are the same as regular passports (valid for 10 years) except that they contain double number of pages to provide for more visa pages.

Requirements for MAXI passports (see the requirements for regular passports). Fee for a MAXI passport is CAN$ 83.

 

Emergency Travel Certificate (Processing Time 5-10 Business days)

This is a one-way document and will allow you ONLY to enter South Africa.
This document can only be collected in person by the applicant.
The emergency certificate can be issued when the following is submitted:

  • A letter and documentary proof (medicial or death cetficate) to motivate the application for an Emergency Travel Certicate
  • Proof of what happened to your South African passport; if lost/ stolen - a police report; if damaged - a sworn statement detailing how your passport was damaged/ destroyed
  • And the below requirements are met:
    • Requirements:
    • BI 73Passport Application form; with signature and left thumb print of people 16 years and older.  Section B to be certified by an official who will take your left thumb print. You have to sign section 'signature of the applicant' in the middle of the signature box if you are 16 and older. Page 2 is to be signed by ages 18+. Parents for 17 and below must sign page 2 including declaration. The address section is to be completed with your Canadian residential address and your telephone numbers.

    • BI 9/ DHA 9 form – (COMPULSORY FOR ALL PEOPLE 16 YEARS AND OLDER) - Full set of fingerprints.  This form must be submitted by applicants 16 years old and older. Complete in full and sign. Include email where possible. Fingerprints can be taken at the nearest police station, fingerprints taking centers or at our offices during hours that are open to the public. This form is not downloadable. Please send a self-addressed stamped envelope with a request for BI-9 to receive this form. Please note that BI-9 is A-4 (30x21 cms) size form, which may not be folded. Your stamped envelope should be the same size. Requests submittted with no envelope or a wrong size envelope will be unattended.

    • BI 529Determination of citizenship; Compulsory for all applications. When fully completed please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant's parents. Complete the information to the best of your ability even if parents are deceased. Don't forget to sign and write your Canada residential address.

    • Divorce decree.  To be submitted by divorced female applicants who wish to retain their maiden name. Those applicants who wish to change their surname to their new married surname should include a decree of divorce and their current marriage certificate;

    • Certified copy of marriage certificate.  To be submitted by married women irrespective of whether they will or will not change their surname;

    • Certified copy of South African ID book and/or Birth Certificate;
    • Certified copy of Exemption Certificate in terms of section 6(2) of the South African Citizenship Act, 1995.  To be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired;
    • Certified copy of Canadian Citizenship Certificate, PR card, study or work permit;
    • Notarized certificate of naturalization. To be submitted by applicants who are naturalized South Africans.
    • FOUR passport size photos with white background which must comply with the description below:
    • Certified copy of current passport's front page
    • If the passport is full before the expiry date, please provide a written explanation that your passport is full and copies of the whole passport.
    • Money order for CAN$ 19 made payable to the South African High Commission or South African Consulate General or exact amount of cash only if you apply in person at our offices.
    • Self-addressed Express post/ Priority Canada Post envelope.
    • CONFIRMED FLIGHT ITINERARY PREFERABLY NOT GOT THROUGH COUNTRIES THAT REQUIRE VISAS. REMEMBER: ONCE A CERTIFICATE IS ISSUED, YOU CAN NOT CHANGE THE ROUTE BUT YOU CAN CHANGE YOUR DEPARTURE DATE.
    • In case of medical emergency we require a letter from the Medical Practitioner in South Africa;
    • Death emergency must be suported by Death Certificate from Home Affairs;

     

    Child passports (Processing time 6 months) Fee = CAN$ 55 ages 0 to 15 years

    Requirements

    • BI 73   Passport Application Form. DO NOT SIGN OR PUT LEFT THUBM PRINT FOR PEOPLE 15 YEARS OR UNDER ON PAGE 1. SECTION B CAN BE LEFT BLANK. Page 2 is to be signed by parents for children under 17, including declaration. The adress aection is to be completed with your Canadian residential address and telephone numbers.
    • BI 9 / DHA 9 form - children 15 years and younger do not need this form at all. Do not include it.
    • BI-529Determination of citizenship Compulsory for all applications. When fully completed, please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant's parents. Complete the information to the best of your ability even if parents are deceased. Don't forget to sign and write your Canadain residential address. PARENTS MUST SIGN FOR THEIR CHILDREN.;
    • WHEN APPLYING FOR CHILDEREN, PLEASE INCLUDE BOTH PARENTS' CERTIFIED ID BOOKS OR PASSPORT COPIES, COPIES OF DIVORCE DECREE, COPIES OF MARRIAGE CERTIFICATE OR COPIES OF DEATH CERTIFICATE IF ONE PARENT IS DECEASED.
    • Certified copy of South African Birth Certificate;
    • Certified copy of excemption certificate in terms of Section 6(2) of the South African Citizenship Act, 1995 to be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired; DONE BY PARENTS;
    • Certified copies of Canadian citizenship certificate, PR card, study or work permit;
    • Notarized certificate of naturalization.To be submitted by applicants who are naturalized South Africans.
    • BI-335 - Loss of Passport Report and Police Report for Loss of Passport  to be submitted by applicants who lost their passports and are applying for a new passport; Please note that in this case passport fee is double ( provided that where the document had been lost/stolen/damaged through no negligence on the part of the holder only the normal fee will be payable.)
    • FOUR passport size photos with white background which must comply with the description below. MAKE SURE THE MOUTH IS NOT OPEN.
    • Certified copy of current passport's front page
    • If the passport is full before the expiry date, please provide a written explanation that your passport is full and copies of the whole passport.
    • Money order for CAN$ 55 made payable to the South African High Commission or South African Consulate General or exact amount of cash only if you apply in person at our offices. Do not mail cash
    • Self-addressed Express post/ Priority Canada Post envelope

    IDENTITY DOCUMENT (Processing Time 6 Months) Fee CAN$ 19. FREE FOR FIRST TIME APPLICANTS.

    ID DOCUMENTS ARE FOR SOUTH AFRICAN CITIZENS AND PERMANENT RESIDENTS 16 YEARS AND OLDER ONLY

    Requirements:

    • BI 9/ DHA 9 form – (COMPULSORY FOR ALL PEOPLE 16 YEARS AND OLDER) - Full set of fingerprints.  This form must be submitted by applicants 16 years old and older. Complete in full and sign. Include email where possible. Fingerprints can be taken at the nearest police station, fingerprints taking centers or at our offices during hours that are open to the public. This form is not downloadable. Please send a self-addressed stamped envelope with a request for BI-9 to receive this form. Please note that BI-9 is A-4 (30x21 cms) size form, which may not be folded. Your stamped envelope should be the same size. Requests submittted with no envelope or a wrong size envelope will be unattended.

    • BI 529Determination of citizenship; Compulsory for all applications. When fully completed please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant's parents. Complete the information to the best of your ability even if parents are deceased. Don't forget to sign and write your Canada residential address.

    • Divorce decree.  To be submitted by divorced female applicants who wish to retain their maiden name. Those applicants who wish to change their surname to their new married surname should include a decree of divorce and their current marriage certificate;

    • Certified copy of marriage certificate.  To be submitted by married women irrespective of whether they will or will not change their surname;

    • Submit Affidavit to change surname.  To be submitted by recently married female applicants who would like:
      • 1) their surnames to be changed accordingly,
      • 2) to retain their maiden surnames, or
      • 3) wish to use double–barrel surnames;

    • Certified copy of South African ID book and/or Birth Certificate;
    • Certified copy of Exemption Certificate in terms of section 6(2) of the South African Citizenship Act, 1995.  To be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired;
    • Certified copy of Canadian Citizenship Certificate, PR card, study or work permit;
    • Notarized certificate of naturalization. To be submitted by applicants who are naturalized South Africans.
    • WHEN APPLYING FOR CHILDREN, PLEASE INCLUDE BOTH PARENTS' CERTIFIED COPIES OF ID BOOKS, COPIES OF DIVORCE DECREE, COPIES OF MARRIAGE CERFICATE, OR COPIES OF DEATH CERTIFICATE IF ONE PARENT IS DECEASED.
    • TWO passport size photos with white background which must comply with the description above
    • Money order for CAN $ 19 made payable to the South African Consulate General or South African High Commission.
    • self-addressed Express post/ Priority Canada Post envelope

    YOU SHOULD SUBMIT YOUR COMPLETED APPLICATION FORMS TO (according to area of jurisdiction):

    South African High Commission

    15 Sussex Drive

    Ottawa, ON

    K1M 1M8

    OR

    The South African Consulate General

    110 Sheppard Avenue East

    Suite 600

    Toronto, Ontario

    M2N 6Y8

     

     

 
 

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